Shipping Policy

Shipping & Delivery Policy

At Harper & Grace Boutique, we are committed to making your shopping experience as seamless and enjoyable as possible. Every order is carefully prepared before it leaves our boutique, and we're dedicated to delivering it safely to your doorstep.

Below you'll find everything you need to know about our shipping process.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been dispatched, you'll receive a shipping confirmation email including your tracking information.

Please note:

  • Processing times may be slightly longer during holidays, peak shopping periods, or promotional events such as our Launch Sale.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Estimated Delivery Times

Estimated delivery times may vary depending on your location and carrier operations.

Region Estimated Delivery Time
United States 5–10 Business Days
Canada 6–10 Business Days
International 7–12 Business Days

Please note that these are estimated delivery times and may occasionally vary due to weather conditions, carrier delays, customs processing, or periods of exceptionally high demand.

3. Shipping Method

We carefully select reliable shipping carriers to ensure your order arrives safely and efficiently.

Every order includes:

  • Order tracking

  • Shipping confirmation via email

  • Delivery to the shipping address provided during checkout

4. Shipping Costs

Shipping costs are calculated automatically during checkout based on:

  • Delivery destination

  • Package weight

  • Selected shipping option

Free shipping promotions may occasionally be available and will be clearly displayed during checkout.

5. Order Tracking

Once your order has been shipped, you'll receive:

  • A tracking number

  • A tracking link via email

Please allow 24–48 hours for tracking information to become available after your order has been dispatched.

If you have any questions regarding your shipment, our Customer Care team is always happy to assist.

Email: support@harpergraceboutique.com

6. Delivery Responsibility & Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Please note:

  • Address changes must be requested within 24 hours after placing an order.

  • Orders returned because of an incorrect or incomplete address may require additional shipping charges for reshipment.

  • Once a package has been marked as delivered by the carrier, Harper & Grace Boutique cannot accept responsibility for lost or stolen packages.

7. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations.

These charges are:

  • Not included in the purchase price or shipping costs.

  • The responsibility of the customer.

We recommend checking with your local customs office if you have questions regarding potential import fees.

8. Contact Us

If you have any questions about shipping or delivery, our Customer Care team is here to help.

Email: support@harpergraceboutique.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)